TORTUE Hamburg

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Stadthausbrücke 10, 20355 Hamburg, Germany

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About TORTUE Hamburg

TORTUE Hamburg is a boutique hotel located in the heart of Hamburg city centre, just a minute from Neuer Wall shopping street and five minutes from Jungfernsteig. Its main unique selling point includes five bars and three restaurants on-site, offering diverse dining and leisure options.

The hotel features individually styled rooms and suites designed by Stephen Williams and Kate Hume, each with scenic views of various courtyards. Rooms include living areas with couches, extra-long box spring beds over two metres long, desks, wardrobes, air conditioning, safes, kitchenettes with stovetops and kitchenware sets. Bathrooms have bright marble finishes with walk-in showers or bathtubs equipped with high-quality in-house cosmetic products such as shampoo and free toiletries.

Guests benefit from free Wi-Fi throughout the property including lounges and rooms. Additional amenities include an outdoor terrace area, an on-site fitness center, flat-screen televisions in rooms, bathrobes and slippers provided for comfort. Accessibility features include elevator access to all floors along with accessible toilets fitted with grab bars for guests requiring mobility assistance. The lobby contains luggage storage as well as a concierge desk to assist visitors.

TORTUE Hamburg offers direct access to major local landmarks within walking distance: Gänsemarkt square, St. Michaelis Church and Inner Alster Lake are under ten minutes away, Mönckebergstraße shopping street is eleven minutes on foot, Hamburg Airport lies nine kilometres from the hotel.

Top Amenities

  • Temperature control
  • Smoke-free rooms
  • Pet-friendly
  • Patio
  • Gym
  • Complimentary WiFi

Booking your stay is now easier than ever – plan your dream trip in just a few clicks on sleephotelshamburg.com.

Rooms: 126

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Rooms & Availability

Double Room "Classique"

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Photo gallery - Double Room "Classique"
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Room Amenities

  • Extra-long beds (over 2 meters),
  • Work desk,
  • Climate control,
  • Garbage bins,
  • Secure safe,
  • Clothing storage or cupboard,
  • Indoor heating,
  • Power outlet near the bed

Bathroom

  • Hair cleanser,
  • Bathtub,
  • Plush bathrobe,
  • Bathtub or shower,
  • Hair drying equipment,
  • Body wash,
  • Shower facilities,
  • Complimentary toiletries,
  • Restroom,
  • Footwear for indoors,
  • Ensuite bathroom

Media & Technology

  • Phone,
  • Television with flat screen,
  • Television

Food & Drink

  • Tea and Coffee making facilities,
  • Coffee maker,
  • Bottled water,
  • Kettle for hot water,
  • Mini refrigerator

Services & Extras

  • Bed linens,
  • Electronic key card access,
  • Bath towels

Accessibility

  • Top levels reachable by lift,
  • Elevator access

Safety & security

  • Fire alarm
Size:
25 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Photo gallery - Double Room "Grande"
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Size:
30 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Photo gallery - L'Appartement
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Size:
60 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3
Photo gallery - Double Room "Classique Balcon"
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Size:
25 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Photo gallery - Double Room "Grande Balcon"
View offer
Size:
30 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Details and photos
Size:
21 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Details and photos
Size:
40 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3

Amenities

General

General

  • Car park
  • Animals permitted
  • Wireless internet access throughout the property
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Gymnasium
Transport

Transport

  • Parking structure
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Common areas

Common areas

  • Outdoor patio
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Climate control
  • Hypoallergenic room
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Elevated toilet
  • Lowered washbasin in bathroom
  • Emergency pull cord in restroom
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • A parking garage is available.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Please note that it is recommended to book a table in the restaurant in advance. Contact details for TORTUE Hamburg can be found on the booking confirmation.Please inform in advance of your expected arrival time. At TORTUE Hamburg, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At TORTUE Hamburg, guests must present a valid photo ID and credit card upon check-in. Kindly note that at TORTUE Hamburg, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about TORTUE Hamburg
All reviews in one place!

Nl011 08 - 2025
10/10
★★★★★

Luxurious accommodations featured spacious rooms with comfortable beds and high-quality bathroom products. The reception staff provided friendly, supportive service from check-in to checkout. Breakfast offerings were exceptional, varied, and flavorful. Convenient location allowed easy access to nearby dining options, including a notable French à la carte restaurant. Free minibar and high-speed Wi-Fi enhanced the overall experience.

ℹ) Reviews represent the subjective opinions of users, not sleephotelshamburg.com, and may differ from our assessment of TORTUE Hamburg

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FAQ

Is there Internet access at TORTUE Hamburg?

Yes, guests have access to the Internet.

Does TORTUE Hamburg have a pool?

Yes, TORTUE Hamburg has a pool.

Does TORTUE Hamburg offer non-smoking rooms/units?

Yes, non-smoking options are available.

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