Novotel Hamburg City Alster

★★★★

Lübecker Str. 3, 22087 Hamburg, Germany

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Novotel Hamburg City Alster

Featuring free Wi-Fi and a modern spa area, the 4-star Novotel Hamburg City Alster is located in Hamburg's Hohenfelde district, just 50 metres from Lübecker Straße Underground Station. This hotel houses 202 rooms with city views and offers easy access to central transport links.

The Novotel Hamburg City Alster lies a short walk of 10 minutes from Alster Lake and is only a 15-minute stroll to Hamburg Main Station. Guests will appreciate its proximity to these key landmarks while enjoying convenient connections throughout the city.

Rooms at this hotel are air-conditioned and soundproofed, equipped with wardrobes, sofas, work desks, as well as laptop-sized safes. Each accommodation includes a private bathroom featuring complimentary toiletries, bathrobes, slippers, shampoo, conditioner and body soap. Entertainment options include flat-screen TVs with cable and satellite channels alongside bedside sockets for charging devices. Coffee and tea making facilities complement minibars and refrigerators available in every room.

Guests benefit from an on-site fitness centre complete with sauna and hammam facilities. The hotel features parking garage access including spaces for electric vehicle charging along with accessible parking spots. Reception services operate around the clock offering luggage storage, ironing service, laundry and dry cleaning options as well as tour desk assistance. Dining choices include the Novo2 bar serving Northern German specialties alongside Mediterranean cuisine plus snacks at the Alster Lounge where sports events are featured on large screens.

Top Amenities

  • Smoke-free rooms
  • Gym
  • Pet-friendly
  • Car park
  • Housekeeping services daily
  • Accommodations for families

Find your perfect stay and enjoy our hassle-free online booking experience at sleephotelshamburg.com.

Rooms: 202

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Rooms & Availability

Standard Double Room

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Details and photos

Room Amenities

  • Clothing storage or cupboard,
  • Pillow without feathers,
  • Secure safe,
  • Climate control,
  • Indoor heating,
  • Garbage bins,
  • Allergy-friendly,
  • Sitting area,
  • Noise reduction features,
  • Carpet flooring,
  • Power outlet near the bed,
  • Extra-long beds (over 2 meters),
  • Work desk

Bathroom

  • Complimentary toiletries,
  • Shower facilities,
  • Bathroom tissue,
  • Hair cleanser,
  • Ensuite bathroom,
  • Body wash,
  • Hair conditioner,
  • Hair drying equipment,
  • Restroom

Media & Technology

  • AM/FM Radio,
  • Safety deposit box for laptops,
  • Television with flat screen,
  • Television,
  • TV with satellite channels,
  • Television with cable channels,
  • Phone

Food & Drink

  • Kettle for hot water,
  • Bottled water,
  • Tea and Coffee making facilities

Services & Extras

  • Bath towels,
  • Wake-up call service/Alarm clock,
  • Bed linens,
  • Morning wake-up call,
  • Electronic key card access

Outdoor & View

  • Urban view

Layout

  • Window in room

Accessibility

  • Elevator access,
  • Top levels reachable by lift

Safety & security

  • Fire alarm

Physical distancing

  • Individual air conditioning in guest rooms
Size:
25 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
25 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
25 m2
Bedroom 1:
Sofa bed, Large bed (King size)
Number of guests:
4
Details and photos
Size:
25 m2
Bedroom 1:
Sofa bed, Large bed (King size)
Number of guests:
4

Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
  • Wireless internet access throughout the property
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Turkish bath
  • Physical fitness
Transport

Transport

  • Parking structure
  • EV charging station
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Travel information desk
  • Baggage holding area
Entertainment and family services

Entertainment and family services

  • Indoor recreation space
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Smoke-free property
  • Climate control system
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is offered, which includes access to a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
At Novotel Hamburg City Alster, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Novotel Hamburg City Alster
All reviews in one place!

Anoop 10 - 2025
7/10
★★★★☆

The breakfast offered a wide variety, though it was expensive. The location was very convenient, with metro stations U1 and U3 just outside the hotel. The rooms were clean and comfortable, featuring spacious bathrooms stocked with Rituals toiletries. Staff members were friendly and helpful throughout the stay. A wellness center was available on the fifth floor.

ℹ) Reviews represent the subjective opinions of users, not sleephotelshamburg.com, and may differ from our assessment of Novotel Hamburg City Alster

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FAQ

How much does it cost to stay at Novotel Hamburg City Alster?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

What room options are available?

There are different room and bed setups available - please check our website for details.

  • Standard Double Room
  • Standard Twin Room
  • Superior Double Room with Sofa
  • Standard Double Room with Sofa Bed

Is there an elevator/lift at Novotel Hamburg City Alster?

Yes, the building has an elevator.

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