Novotel Hamburg City Alster

★★★★

Lübecker Str. 3, 22087 Hamburg, Germany

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Novotel Hamburg City Alster

Novotel Hamburg City Alster is a 4-star hotel located in Hamburg's Hohenfelde district, just 50 metres from Lübecker Straße Underground Station and a 10-minute walk from Alster Lake. This central location combines accessibility with leisure amenities including a spa area, sauna, steam bath, and fitness room.

The air-conditioned rooms feature free WiFi, wardrobes, 55-inch cable TV, desks, safes, mini fridges, USB sockets, coffee and tea making facilities. Private bathrooms include rain showers and hairdryers. Rooms offer city views and soundproofing solutions. Up to two children under fifteen stay free in their parents' room.

Guests can enjoy the Novo2 bar serving Northern German specialties alongside Mediterranean cuisine as well as snacks and drinks at the Alster Lounge where sports events are shown on a large TV screen. Facilities also include an electric car charging station on site.

Additional conveniences comprise elevator access, non-feather pillows, sofa beds, daily housekeeping, pet-friendly policies, accessible features for disabled guests, cashless payments, bottled water in rooms, bathrobes and slippers provided. On-site parking is available.

Top Amenities

  • Complimentary WiFi
  • On-site parking
  • Accommodations for families
  • Gym
  • Smoke-free rooms
  • Pet-friendly

Choose to book with us through sleephotelshamburg.com and gain instant access to the latest discounts and personalized package deals.

Rooms: 202

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Rooms & Availability

Standard Double Room

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Details and photos

Room Amenities

  • Allergy-friendly,
  • Indoor heating,
  • Carpet flooring,
  • Secure safe,
  • Work desk,
  • Clothing storage or cupboard,
  • Power outlet near the bed,
  • Garbage bins,
  • Pillow without feathers,
  • Extra-long beds (over 2 meters),
  • Climate control,
  • Noise reduction features,
  • Sitting area

Bathroom

  • Bathroom tissue,
  • Shower facilities,
  • Hair conditioner,
  • Hair drying equipment,
  • Body wash,
  • Restroom,
  • Hair cleanser,
  • Complimentary toiletries,
  • Ensuite bathroom

Media & Technology

  • Television,
  • AM/FM Radio,
  • Phone,
  • TV with satellite channels,
  • Television with flat screen,
  • Television with cable channels,
  • Safety deposit box for laptops

Food & Drink

  • Kettle for hot water,
  • Bottled water,
  • Tea and Coffee making facilities

Services & Extras

  • Morning wake-up call,
  • Electronic key card access,
  • Bath towels,
  • Wake-up call service/Alarm clock,
  • Bed linens

Outdoor & View

  • Urban view

Layout

  • Window in room

Accessibility

  • Top levels reachable by lift,
  • Elevator access

Safety & security

  • Fire alarm

Physical distancing

  • Individual air conditioning in guest rooms
Size:
25 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
25 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
25 m2
Bedroom 1:
Sofa bed, Large bed (King size)
Number of guests:
4
Details and photos
Size:
25 m2
Bedroom 1:
Sofa bed, Large bed (King size)
Number of guests:
4

Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
  • Wireless internet access throughout the property
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Turkish bath
  • Physical fitness
Transport

Transport

  • Parking structure
  • EV charging station
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Travel information desk
  • Baggage holding area
Entertainment and family services

Entertainment and family services

  • Indoor recreation space
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Smoke-free property
  • Climate control system
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is offered, which includes access to a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
At Novotel Hamburg City Alster, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Novotel Hamburg City Alster
All reviews in one place!

Anoop 10 - 2025
7/10
★★★★☆

The breakfast offered a wide variety, though it was expensive. The location was very convenient, with metro stations U1 and U3 just outside the hotel. The rooms were clean and comfortable, featuring spacious bathrooms stocked with Rituals toiletries. Staff members were friendly and helpful throughout the stay. A wellness center was available on the fifth floor.

ℹ) Reviews represent the subjective opinions of users, not sleephotelshamburg.com, and may differ from our assessment of Novotel Hamburg City Alster

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FAQ

Is there Internet access at Novotel Hamburg City Alster?

Yes, guests have access to the Internet.

How much does it cost to stay at Novotel Hamburg City Alster?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Is there an indoor play area at Novotel Hamburg City Alster?

Yes, an indoor play area is available.

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