The Cloud One Hamburg-Kontorhaus

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Willy-Brandt-Straße 20-22, 20457 Hamburg, Germany

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About The Cloud One Hamburg-Kontorhaus

Featuring concierge services and free WiFi throughout, The Cloud One Hamburg-Kontorhaus is located in Hamburg just 400 metres from Mönckebergstrasse Shopping Street. This hotel includes 414 rooms and offers private parking on site, with views accessible from balconies, terraces, and a sun terrace.

The property is situated a stone's throw from St. Michael's Church and Hamburg Central Station. It also lies within close proximity to Elbphilharmonie Hamburg as well as popular landmarks such as Town Hall Hamburg, Dialog im Dunkeln, and Miniatur Wunderland. Hamburg Airport is conveniently located 10 km away.

Accommodation at the hotel consists of air-conditioned double rooms featuring one bed each along with safe deposit boxes for added security. Guests will find private bathrooms equipped with showers, hairdryers, complimentary toiletries including shampoo and body soap. In-room amenities include non-feather pillows, bed linens, towels, heating facilities, work desks, bedside sockets, flat-screen TVs with radio functions, and tea and coffee making facilities. Upper floor rooms are accessible by lift.

Guests can enjoy a bar on site along with outdoor furniture on the terrace for relaxation under the sun. Additional services include luggage storage, express check-in/check-out, a 24-hour front desk, smoke detectors, lift access to all room floors, accessible parking options in a secure parking garage available onsite.

Top Amenities

  • Complimentary WiFi
  • Smoke-free property
  • On-site parking
  • Temperature control
  • Pet-friendly
  • Lounge

On sleephotelshamburg.com, you can get to know what we offer, browse photos, and read authentic guest reviews.

Rooms: 414

Check Availability

Rooms & Availability

Queen Room with Balcony

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Photo gallery - Queen Room with Balcony
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Room Amenities

  • Indoor heating,
  • Climate control,
  • Secure safe,
  • Garment hanging rack,
  • Allergy-friendly pillow,
  • Garbage bins,
  • Work desk,
  • Power outlet near the bed,
  • Pillow without feathers

Bathroom

  • Ensuite bathroom,
  • Restroom,
  • Bathroom tissue,
  • Complimentary toiletries,
  • Body wash,
  • Shower facilities,
  • Hair drying equipment,
  • Hair cleanser

Media & Technology

  • Television,
  • AM/FM Radio,
  • Television with flat screen

Food & Drink

  • Tea and Coffee making facilities

Services & Extras

  • Bath towels,
  • Bed linens,
  • Electronic key card access

Outdoor & View

  • Outdoor terrace

Accessibility

  • Top levels reachable by lift,
  • Elevator access

Safety & security

  • Fire alarm
Size:
16 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
16 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
16 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
16 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Bedroom 1:
Double bed
Number of guests:
2

Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Lounge
  • Refreshment stand
Transport

Transport

  • Parking structure
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Baggage holding area
  • Personalized guest services
  • Billing statement available
Common areas

Common areas

  • Outdoor patio
  • Sundeck
  • Patio furniture
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Elevator
  • Climate control
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Electronic key card entry
Safety & security

Safety & security

  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is offered, featuring private parking, a parking garage, and accessible parking options.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
When booking more than 7 rooms, different policies and additional supplements may apply.

Directions to the underground car park: Hopfensack 17, 20457 Hamburg
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about The Cloud One Hamburg-Kontorhaus
All reviews in one place!

Eleni 11 - 2025
10/10
★★★★★

A beautiful and modern hotel was located in the downtown area, close to the central station and City Center. The rooms were comfortable, cosy, and well-equipped with modern amenities. The reception area appeared very appealing, while the bar on the top floor featured a terrace with excellent cocktails. Breakfast was wonderful and served in a stylish lounge setting.

ℹ) Reviews represent the subjective opinions of users, not sleephotelshamburg.com, and may differ from our assessment of The Cloud One Hamburg-Kontorhaus

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FAQ

What room options are available?

There are different room and bed setups available - please check our website for details.

  • Queen Room with Balcony
  • Standard Queen Room
  • Standard King Room
  • Double Room with Terrace
  • Double Room

Is the property popular among families?

The property is not fully adapted for children, but is welcoming to all.

Is the area outside The Cloud One Hamburg-Kontorhaus monitored by CCTV?

Yes, exterior areas are monitored by CCTV.

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