Mercure Hotel Hamburg am Volkspark

★★★★

Albert-Einstein-Ring 2, 22761 Hamburg, Germany

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Mercure Hotel Hamburg am Volkspark

Mercure Hotel Hamburg am Volkspark offers 4-star accommodation in Hamburg, located just 1.8 km from Volksparkstadion and Barclays Arena, making it an ideal choice for visitors to these venues.

Each air-conditioned room features a flat-screen TV with satellite channels, a desk, and a seating area with a sofa bed. Guests have access to free Wi-Fi throughout the hotel and private bathrooms equipped with bathrobes, slippers, shampoo, free toiletries, and non-feather pillows. The rooms include amenities such as a minibar, kettle, coffee machine, wardrobe or closet, safe in the sleeping area, telephone and smoke detectors. Allergy-free and family-friendly rooms are available.

The hotel provides private parking on site along with facilities for wheelchair users. Staff at the multilingual reception offer assistance around the clock. Additional services include key card access for security, video surveillance in common areas, wake-up calls, vending machines offering drinks, an inner courtyard view from some rooms, heating in common areas, elevator access to guest floors, cleaning by an independent company, and towels provided in every room.

Confirm your place swiftly with our efficient and user-friendly online reservation tool at sleephotelshamburg.com.

Rooms: 165

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Rooms & Availability

Standard Double Room with Street View

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Photo gallery - Standard Double Room with Street View

Room Amenities

  • Noise reduction features,
  • Carpet flooring,
  • Climate control,
  • Infant beds,
  • Couch,
  • Garment hanging rack,
  • Garbage bins,
  • Indoor heating,
  • Convertible sofa bed,
  • Secure safe,
  • Clothing storage or cupboard,
  • Pillow without feathers,
  • Work desk

Bathroom

  • Bathroom tissue,
  • Ensuite bathroom,
  • Body wash,
  • Bathtub or shower,
  • Complimentary toiletries,
  • Restroom,
  • Bathtub,
  • Hair drying equipment,
  • Hair cleanser

Media & Technology

  • TV with satellite channels,
  • Television,
  • Television with flat screen,
  • AM/FM Radio,
  • Phone,
  • Portable Wi-Fi device

Food & Drink

  • Tea and Coffee making facilities,
  • Kettle for hot water,
  • Bottled water

Services & Extras

  • Wake-up call service/Alarm clock,
  • Morning wake-up call,
  • Electronic key card access,
  • Bed linens,
  • Bath towels,
  • Storage lockers

Accessibility

  • Top levels reachable by lift,
  • Elevator access

Safety & security

  • Fire alarm
Photo gallery - Comfort Twin Room
Photo gallery - Junior Suite
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Live sports events (televised)
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • Lounge
  • Prepared lunch boxes
  • Customized dietary menus (upon request)
  • Beverage vending machine
  • Children's meals
  • Wine and champagne
Transport

Transport

  • Parking structure
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Travel information desk
  • Baggage holding area
  • Secure storage compartments
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Hypoallergenic room
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Restroom with support rails
  • Lowered washbasin in bathroom
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is offered, featuring private parking, a parking garage, and accessible parking options.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are not permitted.
Important information
Please inform the property in advance if you will be travelling with children and of their ages. Guests who fail to inform the property of their children in advance cannot be guaranteed a family room. Baby cots are available upon request, subject to availability.

Please also note that breakfast is free for 1 child age 16 and under if the parents have booked the breakfast option.

Suitable rooms for pets have to be requested in advance and have a surcharge of 15 EUR per pet and per night.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Mercure Hotel Hamburg am Volkspark
All reviews in one place!

Leena 11 - 2025
9/10

The hotel was clean with a large room and quiet location near Volksparkstadion. The breakfast was very good and versatile while the staff was friendly and helpful. Private parking was underneath the hotel, and a small kids playground was in the lobby.

ℹ) Reviews represent the subjective opinions of users, not sleephotelshamburg.com, and may differ from our assessment of Mercure Hotel Hamburg am Volkspark

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FAQ

What are the check-in and check-out times at Mercure Hotel Hamburg am Volkspark?

Check-in starts at 15:00 and check-out is by 12:00.

What room options are available?

There are different room and bed setups available - please check our website for details.

  • Standard Double Room with Street View
  • Comfort Twin Room
  • Junior Suite
  • Standard Twin Room with Street View
  • Privilege Double Room with Street View
  • Comfort Double Room
  • Tribe Comfort with Two Single Beds

Is there a security alarm system at Mercure Hotel Hamburg am Volkspark?

Yes, a security alarm system is installed.

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