Generator Hamburg

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Steintorplatz 3, 20999 Hamburg, Germany

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Wi-Fi is available free of charge in every room of our property
Property type:
Hostel
Online booking

About Generator Hamburg

Generator Hamburg is a large hostel located directly beside Hamburg Train Station, offering colourful rooms and dormitories with private bathrooms and secure key card access.

The hostel features a 24-hour reception, an elevator serving upper levels, family rooms, and non-smoking room options. Bathrooms include walk-in showers or bathtubs with grab rails. Rooms provide TVs, desks, reading lights by the headboard, electrical outlets by the bedside, feather pillows, towels (available for surcharge), shampoo, lockers, and secure luggage storage at the guest service desk.

Leisure amenities include a lively bar area with an outdoor terrace where guests can enjoy meals or drinks. Additional entertainment options on site are table tennis and a dartboard. Free Wi-Fi is available throughout the property. Guests can also join walking tours arranged by the hostel.

Safety features include smoke detectors in rooms, fire extinguishers on-site, first-aid kits available to guests, housekeeping services may be suspended upon request. A concierge is present to assist guests during their stay.

Explore our offerings by navigating to sleephotelshamburg.com, where you can browse a visual showcase and read honest reviews from past guests.

Rooms: 699

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Rooms & Availability

Deluxe Twin Room

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Details and photos

Room Amenities

  • Indoor heating,
  • Work desk,
  • Wooden or parquet flooring,
  • Power outlet near the bed,
  • Garbage bins,
  • Down-filled pillow,
  • Infant beds,
  • Garment hanging rack

Bathroom

  • Shower facilities,
  • Hair cleanser,
  • Hair drying equipment,
  • Bathroom tissue,
  • Ensuite bathroom,
  • Body wash,
  • Restroom

Media & Technology

  • Television

Services & Extras

  • Bath towels,
  • Bed linens,
  • Electronic key card access

Accessibility

  • Entire unit accessible for wheelchairs,
  • Elevator access,
  • Top levels reachable by lift

Hostel facilities

  • Individual reading light

Safety & security

  • Fire alarm
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Animals permitted
  • Wireless internet access throughout the property
Activities

Activities

  • Ping pong
  • Throwing darts
  • Bar-hopping
  • Guided walking tours
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Lounge
  • Prepared lunch boxes
  • Customized dietary menus (upon request)
  • Beverage vending machine
  • Snack vending machine
Transport

Transport

  • Public transit passes
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
  • Secure storage compartments
  • Billing statement available
Common areas

Common areas

  • Outdoor patio
Entertainment and family services

Entertainment and family services

  • Nighttime amusement
  • Tabletop games and brainteasers
Cleaning services

Cleaning services

  • Washing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Climate control
  • Smoke-free property
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are not permitted.
Important information
GROUP POLICY: Any reservation of 10 people or more per night will be considered a group with different terms and conditions. Groups reservations can only be made through our reservations team, and Generator reserves the right to cancel it otherwise.

AGE RESTRICTIONS: In Germany unaccompanied 16 to 18 only are permitted to stay in private rooms. To do so, they must present Generator's parental/guardian consent form and a copy of valid photo identification from the parent/guardian. Unaccompanied under 18's are not allowed to stay in shared rooms, unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancellation of the booking with no refund. Guests violating these rules will not be permitted to check into the Hostel.

AMENITIES: Guests staying in the twin rooms, double rooms or single rooms are issued with towels free of charge, but guests staying in the dormitories have to bring their own towels or rent them at the hostel for an additional charge of €5.
PET POLICY: We would welcome a dog on property, but only when staying in a private room, and subject to a fee per dog per stay. Only Dog under 75lbs./ 34 kg.At Generator Hamburg, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Generator Hamburg, all special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time. At Generator Hamburg, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Generator Hamburg
All reviews in one place!

Hülya 11 - 2025
8/10

The location was very good and convenient, being right across the main station with easy transport access. The staff was great, helpful, and friendly.

ℹ) Reviews represent the subjective opinions of users, not sleephotelshamburg.com, and may differ from our assessment of Generator Hamburg

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FAQ

Is the property popular among families?

Yes, the property is often chosen by families.

Are there dining options at the property?

Yes, the property offers various dining options. See the Amenities tab.

Is there heating at Generator Hamburg?

Yes, heating is available throughout the property.

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