Mercure Hotel Hamburg City

★★★★

Amsinckstr. 53, 20097 Hamburg, Germany

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Mercure Hotel Hamburg City

Featuring soundproofed rooms and a large underground car park, the 4-star Mercure Hotel Hamburg City is located in Hamburg, Germany. This hotel includes 179 rooms and lies within walking distance of key attractions such as the Speicherstadt and Mehr! Theater.

The property is centrally positioned near the city centre and main train station. The Hammerbrook S-Bahn station is just a seven-minute walk away, providing connections to the main train station within 10 to 15 minutes.

Guest rooms are equipped with two large beds or double beds with built-in sleeping sofas, each featuring flat-screen TVs and private bathrooms. All accommodations offer mobile desks, wardrobes with built-in safes, refrigerators, air conditioning, bathrobes, slippers and complimentary tea and coffee making facilities. Additional in-room amenities include sofa beds, non-feather pillows, heating systems, wake-up services, irons and bed linens.

Services at the Mercure Hotel Hamburg City include free Wi-Fi available throughout all areas of the hotel as well as internet services. Guests have access to laundry facilities including dry cleaning as well as luggage storage and lockers. Parking options comprise private parking on site along with accessible parking spaces. The hotel features lift access to upper floors where guest rooms are located. Dining options consist of an on-site bistro called Pier_1163 offering international cuisine alongside regional specialties plus breakfast service daily, a bar is also available for leisure.

Explore the unique atmosphere of this place by viewing our image collection and reading genuine testimonials from former visitors at sleephotelshamburg.com.

Rooms: 179

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Rooms & Availability

Superior Twin Room

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Photo gallery - Superior Twin Room

Room Amenities

  • Clothes iron,
  • Noise reduction features,
  • Climate control,
  • Power outlet near the bed,
  • Carpet flooring,
  • Garbage bins,
  • Indoor heating,
  • Secure safe,
  • Clothing storage or cupboard,
  • Work desk,
  • Pillow without feathers

Bathroom

  • Complimentary toiletries,
  • Bathtub or shower,
  • Bathroom tissue,
  • Hair drying equipment,
  • Restroom,
  • Shower facilities,
  • Ensuite bathroom

Media & Technology

  • Pay-per-view television channels,
  • Television,
  • TV with satellite channels,
  • Phone,
  • Television with flat screen,
  • AM/FM Radio

Food & Drink

  • Mini fridge

Services & Extras

  • Bed linens,
  • Electronic key card access,
  • Morning wake-up call,
  • Bath towels

Accessibility

  • Elevator access,
  • Top levels reachable by lift

Entertainment and family services

  • Safety gates for babies

Safety & security

  • Fire alarm
Details and photos
Details and photos
Details and photos
Details and photos
Details and photos

Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Biking
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Children's meals
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
Transport

Transport

  • Public transit passes
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Secure storage compartments
Common areas

Common areas

  • Outdoor patio
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Tabletop games and brainteasers
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Hypoallergenic room
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Emergency pull cord in restroom
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is provided, including options for private and accessible parking.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Mercure Hotel Hamburg City
All reviews in one place!

Helen 07 - 2025
7/10

The hotel was easy to find and offered good car parking facilities, though somewhat expensive. The location allowed a 20-minute walk to the train station and about 30 minutes to key city attractions like canal roads and historic streets. Breakfast featured a rich variety of food served from early morning until mid-morning. Staff were friendly, helpful, and provided excellent service throughout the stay. Rooms were clean, comfortable, with some guests receiving upgrades to junior suites.

ℹ) Reviews represent the subjective opinions of users, not sleephotelshamburg.com, and may differ from our assessment of Mercure Hotel Hamburg City

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FAQ

Does Mercure Hotel Hamburg City offer airport transfer?

No, Mercure Hotel Hamburg City does not provide airport transfer.

Are there dining options at the property?

Yes, the property offers various dining options. See the Amenities tab.

Is Mercure Hotel Hamburg City accessible for guests with disabilities?

Yes, accessibility features are provided.

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