Mercure Hotel Hamburg City

★★★★

Amsinckstr. 53, 20097 Hamburg, Germany

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Mercure Hotel Hamburg City

The Mercure Hotel Hamburg City, newly renovated in 2018, is centrally located near Speicherstadt, Mehr! Theater, the city centre, and the main train station. Its key benefit is soundproofed rooms with air conditioning and a location within walking distance of Hammerbrook S-Bahn station.

Rooms feature air conditioning, heating, a sofa bed, linens, slippers, bathrobes, non-feather pillows, and allergy-free options. Each includes a seating area with a flat-screen TV offering satellite channels and pay-per-view services. Additional room amenities include a minibar, refrigerator, telephone, free toiletries in the bathroom, smoke detection units for safety measures and Wi-Fi access throughout.

Leisure facilities comprise the on-site Pier_1163 bistro serving international cuisine and regional specialties along with daily breakfast service. The hotel bar offers outdoor seating with tables while the KAI10 lounge is available for private events. Cycling opportunities are also provided on site.

Guest services include luggage storage, designated accessible parking including an underground car park, first-aid supplies, baby safety gates, cleaning by an external company, designated smoking areas, board games and puzzles available on property.

Top Amenities

  • Complimentary WiFi
  • Reserved private parking
  • Patio
  • Smoke-free property
  • Dining establishment
  • Pet-friendly

On sleephotelshamburg.com, you can get to know what we offer, browse photos, and read authentic guest reviews.

Rooms: 179

Check Availability

Rooms & Availability

Superior Twin Room

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Photo gallery - Superior Twin Room
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Room Amenities

  • Work desk,
  • Indoor heating,
  • Noise reduction features,
  • Clothing storage or cupboard,
  • Pillow without feathers,
  • Carpet flooring,
  • Clothes iron,
  • Power outlet near the bed,
  • Secure safe,
  • Garbage bins,
  • Climate control

Bathroom

  • Complimentary toiletries,
  • Bathroom tissue,
  • Restroom,
  • Hair drying equipment,
  • Ensuite bathroom,
  • Shower facilities,
  • Bathtub or shower

Media & Technology

  • Pay-per-view television channels,
  • TV with satellite channels,
  • AM/FM Radio,
  • Phone,
  • Television with flat screen,
  • Television

Food & Drink

  • Mini fridge

Services & Extras

  • Bed linens,
  • Bath towels,
  • Morning wake-up call,
  • Electronic key card access

Accessibility

  • Elevator access,
  • Top levels reachable by lift

Entertainment and family services

  • Safety gates for babies

Safety & security

  • Fire alarm
Size:
24 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
24 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
24 m2
Bedroom 1:
Double bed, Sofa bed
Number of guests:
4
Details and photos
Size:
24 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Details and photos
Size:
24 m2
Bedroom 1:
Extra-large double bed (Super-king size), Sofa bed
Number of guests:
4
Details and photos
Size:
44 m2
Bedroom 1:
Extra-large double bed (Super-king size), Sofa bed
Number of guests:
4

Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Biking
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Children's meals
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
Transport

Transport

  • Public transit passes
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Secure storage compartments
Common areas

Common areas

  • Outdoor patio
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Tabletop games and brainteasers
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Hypoallergenic room
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Emergency pull cord in restroom
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Property provides thermometers for guest use
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is provided, including options for private and accessible parking.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Mercure Hotel Hamburg City
All reviews in one place!

Helen 07 - 2025
7/10
★★★★☆

The hotel was easy to find and offered good car parking facilities, though somewhat expensive. The location allowed a 20-minute walk to the train station and about 30 minutes to key city attractions like canal roads and historic streets. Breakfast featured a rich variety of food served from early morning until mid-morning. Staff were friendly, helpful, and provided excellent service throughout the stay. Rooms were clean, comfortable, with some guests receiving upgrades to junior suites.

ℹ) Reviews represent the subjective opinions of users, not sleephotelshamburg.com, and may differ from our assessment of Mercure Hotel Hamburg City

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FAQ

What COVID-19 safety measures are in place?

Social distancing and regular disinfection are in place. See details on our website.

Does Mercure Hotel Hamburg City offer airport transfer?

No, Mercure Hotel Hamburg City does not provide airport transfer.

Is the reception at Mercure Hotel Hamburg City open 24/7?

Yes, reception is open 24/7.

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